GenAI
Business CoPilot

Yaqeen GenAI Business CoPilot™ is a multilingual, voice-enabled SaaS chatbot platform powered by Amazon Bedrock. It enables natural language access to business systems across departments—allowing users to ask questions, receive contextual responses, and complete tasks effortlessly via web or mobile interfaces.

80%

Faster Decision-Making

100%

Accurate Document Processing

100%

Enhanced Customer Support

Operational Inefficiencies and Fragmented Systems Hinder User Experience

Organizations across industries struggle with operational inefficiencies, fragmented systems, and limited accessibility for non-technical users. Employees and customers alike face challenges when trying to retrieve information or complete tasks—leading to:
– Delayed decisions and poor task automation
– High support volume for routine queries
– Inaccessible tools for field or mobile users
– Limited visibility into user intent and interaction trends
– Underutilized enterprise systems (ERP, CRM, HRIS)

Key capabilities include

Voice and chat-based natural language interface

Voice and chat-based natural language interfaces enable seamless, intuitive communication between users and systems, enhancing user experience across channels.

15+ language support for global teams and customers
Supporting 15+ languages, this feature enables global teams and customers to communicate effortlessly, breaking barriers and enhancing collaboration worldwide.
Real-time integration with enterprise data via APIs
Real-time integration with enterprise data via APIs ensures seamless data flow between systems, enabling faster decision-making and improved operational efficiency.
Retrieval-Augmented Generation (RAG) for dynamic responses
Retrieval-Augmented Generation (RAG) combines real-time data retrieval with AI to deliver dynamic, accurate responses tailored to user queries.
Domain-specific prompts for Finance, HR, and Support
Domain-specific prompts for Finance, HR, and Support provide relevant, context-aware responses that improve efficiency and accuracy across departments.
Website-ready JavaScript snippet for quick integration
The website-ready JavaScript snippet enables quick and easy integration, allowing businesses to embed features seamlessly without extensive coding.
We are not just building technology—we're shaping the way people live, work, and connect. True innovation happens when human needs meet intelligent solutions.

CEO, Yaqeen Agentic AI

Proven Results
50% reduction in inbound support requests

Achieving a 50% reduction in inbound support requests empowers customers with self-service options and proactive issue resolution. This improves efficiency, lowers costs, and enhances overall customer satisfaction.

2× increase in customer and employee self-service usage

A 2× increase in customer and employee self-service usage drives faster issue resolution and greater independence, reducing support team workload. This improvement enhances overall satisfaction and productivity.

40% faster access to business data and actions

Achieving 40% faster access to business data and actions accelerates decision-making and boosts operational efficiency. This speed enables teams to respond quickly and drive better business outcomes.

Insights into top queries and unresolved intents

Gaining insights into top queries and unresolved intents helps identify common customer needs and gaps in service. This enables targeted improvements that enhance user experience and satisfaction.

Trusted by World-Class Compliance Teams
NAGA Since integrating Sedric into our operations, we’ve seen a significant improvement in efficiency and accuracy. Sedric has been instrumental in streamlining our communications analysis, allowing our team to focus on what matters most.
Juliana Bou MansourHead of Compliance
TRADING 212 helped us evaluate compliance coverage and streamline processes while reducing manual effort. Their support was instrumental in achieving our objectives.
Alkistis GkiosiInternal Control Director
We saw measurable savings in time and improved accuracy across teams after adopting the platform. The seamless workflows made onboarding much faster.
Mahfuz RiadHead of Operations
Not only did each team member double their interaction coverages, but we were also able to support more languages without expanding our staff! Sedric’s AI-based risk analysis guarantees that we focus our attention on interactions with the highest risk factor, and not on random ones. The superb customer service is a welcome added bonus.
Georgi MedzhidilievChief Operations Officer
What makes Sedric stand out is their customizable approach, allowing us to refine and apply industry-specific compliance monitoring strategies with relative ease. Sedric exceptional customer service and diligent follow-up have significantly enhanced our experience
Giovanna Perez M.Monitoring Lead
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