Regulated industries depend on compliant, auditable communication channels. GenAI SMS Sentinel™ leverages AWS AI services to analyze, classify, and monitor SMS communications—ensuring data privacy and compliance with FDCPA, HIPAA, and ISO standards.
Challenge
Unstructured SMS interactions create compliance gaps, as manual review is costly and inconsistent. Enterprises need an automated, explainable AI approach to detect violations and anomalies in real time.
Solution
Built using Amazon Comprehend, Amazon Bedrock, and AWS Glue, SMS Sentinel™ applies natural-language models to classify intent, sentiment, and policy breaches. Findings are visualized via Amazon QuickSight dashboards for auditors and compliance officers.
Amazon Comprehend • Amazon Bedrock • AWS Glue • Amazon QuickSight • AWS Lambda • Amazon S3
• 95% accuracy in detecting non-compliant messages
• 80% faster compliance reviews
• Scalable and cost-efficient architecture with AWS serverless compute
